Frequently Asked Questions

Below is a comprehensive FAQ based on our brand, products, and services. If your question isn't answered here, feel free to contact us at info@motegifts.com or +65 88522535.

What is Mia's Garden Fragrances?

Mia's Garden is a perfumery specializing in 100% natural essential oils, aromatherapy blends, and home fragrances. Our products are designed to transport you to a world of hypnotic scents, evoking forgotten memories and distant lands. We craft everything from essential oils to soaps, using nature's goodness sourced responsibly around the world, with no harsh chemicals or artificial colorants.

What is your mission?

Our mission is to provide scent-driven experiences that are felt deeply, remembered naturally, and held close—because every memory has a scent.

What products do you offer?

We offer a wide range of natural fragrances and accessories, including:

  • Single-note essential oils

  • Essential oil blends

  • Roll-ons

  • Room sprays and linen mists

  • Scented candles

  • Diffusers and tools

  • Artisan soaps

  • Bath salts

  • Satin accessories

  • Gift ideas and collections

All products are available for purchase on our shop page.

Are your products natural and safe?

Our fragrances are made from high‑quality essential oils, fragrance oils and natural carriers. We avoid phthalates and parabens whenever possible and abide by IFRA safety guidelines. Ingredient lists are available on each product page and we’re happy to discuss allergies or sensitivities.

How should I use your essential oils and blends?

Essential oils can be used in diffusers, roll-ons for topical application, or blended for custom aromatherapy. For room sprays, mist lightly on linens or in the air. Always dilute essential oils properly and perform a patch test for skin use. Check our blog for tips on blending oils, including the ideal balance of top, middle, and base notes.

Do you offer custom or event services?

Yes, we provide mobile scent bars for events across Singapore, where guests can create their own personalized roll-ons, room sprays, or botanical potpourri blends. Each setup includes mini samples and two professional scent mixologists to guide the experience. We also offer commercial scenting services and bespoke signature scent creation for brands. Get in touch with us to learn more.

Do you offer wedding or corporate favours?

Yes. We can create mini essential oil room sprays, essential oil rollers or candles customised with your event logo or names. Please order at least 4-6 weeks ahead. Do check out https://www.miasgardenfragrances.com/gifts for more gifting options.

Do you offer discounts for bulk orders or recurring corporate gifting?

We value loyal clients and can discuss preferred pricing for large or repeat orders on a case‑by‑case basis. Contact us to explore a partnership.

How do I place an order?

Browse our shop at www.miasgardenfragrances.com/shop, add items to your cart, and proceed to checkout. We accept standard online payments (specific methods available at checkout).

What currency do you use?

All prices are in Singapore Dollars (SGD).

What are your shipping options?

We offer local shipping within Singapore. Complimentary shipping is available for orders above SGD80. For orders below that, standard shipping rates apply (details at checkout).

Do you ship internationally?

Currently, our complimentary shipping is for local orders only. For international shipping inquiries, please contact us at info@motegifts.com.

How long does delivery take?

Local deliveries in Singapore typically take 3-5 business days. Times may vary based on location and order volume.

What is your return policy?

We want you to love your scents! If you're not satisfied, contact us within 14 days of receipt for returns or exchanges. Products must be unused and in original packaging. Shipping costs for returns are the customer's responsibility unless the item is defective.

How do I process a refund?

Refunds are issued to the original payment method once we receive and inspect the returned item. Processing may take 5-10 business days. Contact info@motegifts.com to initiate.

How can I contact you?

Email us at info@motegifts.com or call +65 88522535. Our office is by appointment only.

Do you have a blog or resources for more information?

Yes, visit our blog at www.miasgardenfragrances.com/blog for articles on essential oil blending, aromatherapy tips, and more.

Are there any gift options?

Absolutely! You can add gift wrapping to any item in our store—simply select the gifting option on the product page during checkout. For bulk orders related to events, weddings, or corporate gifting, we offer tailored solutions like custom scents and personalized packaging. Reach out to us at info@motegifts.com to discuss your specific needs. If you have any other questions, we're always here to assist!